Contracts

All projects and maintenance packages require a contract. This is an additional safety for both parts, and is meant to be a guide for our cooperation.

The contract will establish both parties' rights and duties, but Norwegian law will of course take precedence when that is an issue.

Project contract

A project contract has focus on both objective factors such as functionality and size, and subjective factors such as design. Examples are:

• Objective factors
  • the client shall be able to publish web pages
    
  • the client shall be able to change published web pages
    
  • limitation on the total number of pages
  • the client shall be able to add new users
    
  • the client shall be able to say which users can do what
    
  • design X shall be used to skin the website
    

• Subjective factors
  • from the product is finished according to the objective factors, 2 changes may be done by the client, as long as they don't go against the objective factors

Maintenance contract

A maintenance contract has focus on objective factors. Examples are:

• Objective factors
  
  • If the website is available less than 95% of the time a given month, the client gets a 50% discount for that month
  • The client gets access to 5 hours of phone support included in the package
    
  • The client can send us 10 content updates each month (this is for the cases where the client doesn't wish to update the website himself)

It is our goal that the contracts are easy to read and understand, a guide for the cooperation between the client and us. They are not supposed to be prepared for all potential juridical ambiguities.